AJO89 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information in accordance with international data protection standards.
AJO89 understands that your trust is our most valuable asset. As an online entertainment platform trusted by over 500,000 members in Malaysia, we take full responsibility for ensuring your personal information is handled with care, security, and transparency at all times.
This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information you provide to us when using the AJO89 platform — including the website, mobile app, and all related services. This policy is developed in accordance with the latest international data protection standards.
Our Commitment: AJO89 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy.
By using the AJO89 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact our support team for further assistance.
AJO89 collects various types of information necessary to deliver a quality, secure, and personalised experience to every member. The categories of data we collect are as follows:
During the account registration process, you are required to provide basic information such as your full name, date of birth, mobile number, email address, and preferred password. This information is needed to create and manage your account on the ajo89 platform.
To comply with legal requirements and ensure the safety of all members, ajo89 may require a copy of a valid identity document such as a MyKad, passport, or driving licence. This KYC data is used solely for identity verification purposes and is handled to the highest security standards.
Bank account details, eWallet information, or other payment details you provide for deposit and withdrawal purposes. Please note that ajo89 does not store credit or debit card information directly — all payment processing is handled by certified and secure payment providers.
Information on how you use our platform, including betting records, games played, login frequency, deposit and withdrawal amounts, and promotional activity history. This data helps us improve our services and detect any suspicious activity.
IP address, device type, operating system, web browser, cookie data, access time, and general geographic location. This technical information is collected automatically when you access our platform and is used for security purposes and platform performance improvements.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, IC, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & notifications |
| Financial | Bank account, eWallet | Transaction processing |
| Platform Activity | Game records, betting history | Services & security |
| Technical | IP, device, browser | Security & performance |
Every piece of information we collect is used for a specific and legitimate purpose. ajo89 does not use your data for any purpose not stated in this Privacy Policy. The following are the primary purposes for which your personal data is used:
Important Note: AJO89 only sends you marketing communications if you have consented to receive them during registration or through your account settings. You may unsubscribe from marketing communications at any time via your account settings.
AJO89 practices data minimisation — we only share your personal information when strictly necessary and only with legitimate parties. We do not sell your personal data to any third party for marketing or commercial purposes.
AJO89 works with selected, trusted service providers to operate specific platform functions. These include payment providers such as FPX, DuitNow, and eWallets, game providers, identity verification services, and customer support platforms. All partners are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.
AJO89 may disclose your personal information to government authorities, law enforcement agencies, or judicial bodies when required by applicable law, court order, or valid legal process. In such circumstances, we will notify you if permitted to do so by law.
In certain circumstances involving serious security threats, large-scale fraud, or illegal activity, AJO89 reserves the right to disclose necessary information to relevant parties in order to protect the legitimate interests of members, the platform, and the general public.
Protecting members' personal data is ajo89's highest priority. We continuously invest in the latest security technologies and processes to ensure your information is always shielded from increasingly sophisticated digital threats.
All data transmitted between your device and ajo89's servers is protected with 256-bit SSL/TLS encryption — the same industry standard used by major banking institutions. Sensitive information stored in our databases is also encrypted using military-grade encryption algorithms.
Access to members' personal data within AJO89's internal systems is strictly limited to staff who require it to perform their duties. All access is logged and continuously monitored by our IT security team.
Ajo89's security monitoring system operates 24/7 to detect any unauthorized access attempts, suspicious activity, or emerging cybersecurity threats. Any detected security incidents are addressed promptly in accordance with our incident response protocol.
Important Reminder: While we take all reasonable precautions, no security system is 100% perfect. You are also responsible for keeping your login credentials secure. Never share your account password with anyone.
AJO89 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content to you. This section explains the types of cookies we use and how you can manage them.
These cookies are essential for the core functionality of the ajo89 platform. They manage your login session, language preferences, security settings, and other fundamental functions that keep the platform running properly. Without these cookies, the platform cannot function correctly and you will be unable to use our services.
Analytics cookies help us understand how members interact with the platform — including the most frequently visited pages, time spent in each section, and navigation paths used. This information is used to continuously improve the design and functionality of the ajo89 platform.
These cookies allow us to remember your preferences and settings, and to deliver more relevant marketing content based on your interests. You may choose to decline these cookies through your web browser settings without affecting the platform's core functionality.
You may manage, block, or delete cookies through your web browser settings at any time. Please note that blocking all cookies may affect your experience on the AJO89 platform. Refer to your web browser's documentation for further guidance on managing cookies.
AJO89 respects and upholds the privacy rights of every member. You have the following rights regarding your personal data held by us:
You have the right to request a copy of all personal data we hold about you at any time.
You may request that we correct or update any inaccurate personal information.
In certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for portability.
You may request a restriction on the processing of your data in certain situations provided for by law.
How to Submit a Request: To exercise any of the above rights, please contact ajo89's customer support team via our official email. We will process your request within 30 business days of receipt, subject to identity verification.
AJO89 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law. Our data retention principles are as follows:
When data is no longer required, AJO89 will securely delete or anonymise it using industry-approved methods to ensure it cannot be recovered or misused.
AJO89 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When significant changes are made, we will notify you via in-platform notifications or by email to your registered address.
The "Last Updated" date at the top of this document will always be updated to reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your privacy.
Note: Your continued use of the ajo89 platform after any changes to this Privacy Policy are published will be considered as your acceptance of those changes. If you disagree with the amendments made, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Privacy Officer (DPO) team is ready to assist you. We are committed to addressing every inquiry seriously and responding within the specified timeframe.
You may reach us through AJO89's official customer support channels, which operate 24 hours a day, 7 days a week. Our team, fluent in Malay, Mandarin, and English, will ensure your enquiries are handled promptly and professionally.
For complaints related to data breaches or serious privacy concerns, we guarantee a response within 72 hours and will take immediate appropriate action to resolve the issue.
Data protection is more than a policy — it is a work culture we practise every day at ajo89 to ensure your trust is always upheld.
All data transmitted between your device and ajo89's servers is protected with bank-grade 256-bit SSL encryption. Your sensitive information cannot be intercepted or read by any unauthorised party while in transit.
AJO89 has never and will never sell, rent, or trade your personal information to advertisers or third-party data brokers. Your data belongs entirely to you and is used only for the purposes of the services you use.
Identity verification documents you submit for the KYC process are stored in a secure environment with strict access controls. Only authorised personnel may access these documents, and all access is logged for audit purposes.
Ajo89's security monitoring system runs around the clock to detect any threats or suspicious activity. Any detected security incidents are handled immediately by our expert cybersecurity team.
AJO89's privacy practices are developed in accordance with the latest international data protection standards. We undergo regular security audits by independent third parties to ensure our data protection standards remain up to date.
AJO89 gives you full control over your personal data. You may access, correct, download, or request deletion of your data at any time through our responsive and friendly customer support channels.
AJO89 puts your privacy and security first in every aspect of the platform. Register today and enjoy a safe, transparent, and exciting online entertainment experience.